Tuesday, 21 September 2010

Silver Cross stand at Cologne Nursery Fair

I couldn't get into the Silver Cross booth, but did manage to grab a sneak view of some things that might interest people, but it really didn't grab my attention as it was all just a refresh and not using any original ideas.

They're doing the mixed colour chassis on 3D so part black part silver, like M&P do. The fabrics are all looking like plain colour block options, the more classic look of Pistachio has gone. There is a plum and purple model, a black with white or silver highlight piping. A light blue model, a charcoal with lime green bits, grey and orange too.



Dazzle is still there I'm afraid, and it looks like they've just refreshed and simplified the fabrics, so that the metal work isn't as hidden as before. A pale blue, a black a red and pink, then a purple.

On Surf they've updated the fabrics slightly, they seem to have added a printed hood lining and co-ordinate, its very much how M&P do the Sola and Luna. There is also a woven/printed fabric too, cream with a leaf design in it and a baby pink hood lining, this looks nice, but its nothing new really.



Then the Pop is still there in different guises as before, so a Sport the same as it is now but in different colours, and the Vogue looks the same as before. But it was really hard to see those.

There is a renamed Pop, well it looks like it started as a Pop chassis, it looks to me as if its replacing Fizz as I can't see Fizz. The new product is called Zest, fabrics are prints, very in your face, looks as cheap and nasty as something you'd see on Jive from Mothercare or a Cosatto product, really not my cup of tea to be frank.

And that was about it, as the only thing that was really new was the Nursery Furniture that looked just like every other cot wardrobe to me.

Cologne Show 2010

Well I tried to post while at the Cologne fair on the weekend but couldn't really find the time to do it or a good enough connection I'm afraid. Overall though the show was not full of the newness we've seen in previous years.

All the newness we'd seen before the show online, things such as the Bugaboo Donkey, and the Maxi Cosi Elea.

But anyway, I'll do my best over the coming days to try and put up the things that I did see and grab a photo of for the blog.

Friday, 30 July 2010

A bit of a lull


I keep wondering what to write about, what people might find interesting.
I know its not really product reviews as there are lots of sites that offer these, and from the parenting side too, which really I could never do, as I’m always so critical in terms of quality, standards and product design.
In terms of inside information, I don’t ever want to come across as anti certain brands or products, I like to try and stake objective, no matter who I am working for at the time and who I have worked for in the past. I like to be critical in the same way towards everyones products, as that for me is what makes me enjoy my job, and I think makes me good at what I do.
Also in terms of inside information, its not really very forth coming at the moment, as we’re nearing trade shows rather than coming out of one, and also we’re all pretty much busy within our companies preparing products for launch at the shows and making the final adjustments to get samples ready and the start of production.
The real fun bits I think are about to come, starting strategy for the new season of Spring Summer 2012, looking at the complete range, looking at the competitors and what they are doing, looking at the sales and trends, although all of this I know already. Its just a good thing to do this as a team, and get everyone looking at opportunities where we can improve, where we can offer our customers something new and exciting.
For me even before the Koln show, I know that the focus is still reversible products, light and compact, and comfort for the child. The things that I am glad to see back on the users, mind and influencing her purchasing decisions. Its far better to make a product that you can feel helps development of future generations than trying to just make something cheap and easy to use.
Then the other thing that I shall be looking at is who has continued to develop product, as we all know the financial climate has had an effect on everything. With some companies making staff redundant, cutting back on investment, which is bound to have had an effect of not only the type of products developed but if they actually continued to invest in new products.
For me I think its a real mistake for a company to not develop new items, as they are what are going to stimulate interest in your company, and drive sales for the business. But not everyone sees it the same way as I do, and will have made serious cuts. Cuts that will affect the future success of companies in my view.

Thursday, 29 July 2010

new Maclaren hinge started to appear

Spilling The Beans Blog | Baby Gear, Toys, Strollers, Nursery Furniture

Interesting news for those that were wondering how long it would take maclaren to remove the old finger slicing design from their range.

Friday, 23 July 2010

New Quinny Zapp launches end of the year - exclusive


I know I say it every time I write and new blog but I do keep thinking about the next post, how much I’ve got to write about and share, but then life and the job gets in the way, and both of which I love lots.

Anyway, this week I thought I’d make a bit of time and effort so I could share the new Quinny Zapp with everyone.

Retailing at a rumoured £225, with a reversible seat unit and finally a recline on the seat.

But having not seen it in the flesh yet the rest I’ll have to assume.

From birth would be my guess, as why else would you have a full recline? But will this require some kind of fabric wedge thing to achieve EN1888 I am not sure.

Then my other main concern is how stable is this going to be?

As I have to confess I have tested the standard Zapp before when developing products similar to it, and always found that the Quinney only marginally passes the 12 degree tilt table test. To you this might be fine, it passes the standards, but to me its not, as I’ve always developed to meet how people might use a product as well as to exceed the standard requirement.
And by adding the new seat this goes further forwards, over the front wheels, and possibly making it even more unstable than the current standard product. This is before even worrying about the recline, as this too will affect the forward facing stability.
I supposed I’d best stop the guess work until I get to see it, hopefully at the Koln show in September. But what I would say is that this is long overdue!

Not just for Dorel or Quinney, but the market, the last two companies I’ve been with I’ve tried to convince them to allow me to develop a rearward facing, small, compact stroller with a full lieflat. Yes its annoying that someone else has beaten me to market, but on the other hand when they see how successful this will be maybe I’ll get let loose to create something that competes and does better, so well done Dorel!

Tuesday, 4 May 2010

Was the Surf worth the wait?

Well, I've been trying to write this one for some time now, but life and work has got in the way.

Harrogate was the offical launch in the UK of the new Silver Cross Surf. But it's been kicking about longer than most know, as it was shown in a closed area at not just Cologne 2009 but also in 2008. With it having started it's life as an idea, as a thought in the minds of the design team way back in 2006. The idea to create something that meets all the needs of a parent today and to offer an alternative to Bugaboo.

The reason that i was told for the 1 year delay is that it was felt it would missed or less impactful to launch a year ago when it was supposedly ready with the Halo. But from what I have heard there was planned to be a new infant carrier car seat to go with it, which hasn't materialised and the Surf is using Maxi Cosi at present and Britax also soon.

But anyway, it's here at last, the new all singing all dancing modular pushchair system, their top of the range offering, the Surf. Well ok, only just here, as per usual stock is late, how come? Who knows?





But all the waiting as far as I'm concerned has taken away the excitement and anticipation I had for this product. As since it was heard of and since the news of it coming we've seen the market move, the economy change, and of course others beat Silver Cross to market with products very much like this. But maybe it's just me, as I've got so excited about this as a fan of their styling, but then let down by the time to market and the amount of actual real innovation in the final artical?



Moving on to the actual product itself. It has all the features you would expect, swivel wheels, height adjustable handle, all round suspension, reversible seat, detachable bumper bar etc etc... What's it's selling point though? Why choose this over say Concord, M&P or even Graco? As those are the guys that got to market before Silver Cross with something similar.

Well as normal the brand is what Silver Cross is hoping stands for something. Then attention to detail, and as usual this is there in abundance, just as the final overal visual appeal of the product is as you would expect from Silver Cross.

But as we've seen before this sometimes isn't enough to sell a product, and I had hoped that maybe there might have been some real content in terms of some of the Silver Cross that we saw on Sleepover, 3D where the product was not just about brand and design, but where someone had sat and thought what are users wanting, how are they using products and how can we make life easier for them? As this innovation can work far better than any flash advert as if there is something unique about a product that people want or need then they buy that product.

But I just don't see this on the Surf, yes it's suspension is different in how it operates, yes it's chassis construction is different, but how many customers come into a retailer and say that they want this, that this is what will influence their choice of purchase, that will make their life easier?

The things that do stand out looking at this as a potential customer is a small pointless basket, the secondary basket that costs more is again pretty useless as it won't hold all the things that are needed in an average parent/childs day. A seat unit that will be too small for an average sized 2 yr old, as their head will stick over the top of the seat hitting the hood or the seat tubing. Simple things to spot, well they are if you think about function, or have experience of how people use products. But it seems that the Surf is designed to look fantastic but no-one is leading the development and the designers of beautiful things are as most know, unable to think about function.

Will it be successful, well I guess there will be the fans of the brand buying it, those that have to have latest product buying. But in terms of those that have to watch the pennies, no, they'll be buying the Graco Symbio, in terms of those wanting a product that makes life easier then the M&P Mylo wins with it's true one hand fold.






Would I buy it? I'm not sure, as much as I love the brand, the styling of the product I just can't help but think I've been robbed from the product I had wished this was going to be or that it had the potential to be, the product that rewrote the rules, the product that changed the market.

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Wednesday, 14 April 2010

Britax at Harrogate

Just been so busy of late, but kept meaning to write about a few other items I saw the other week.

Well let's start with Britax, I've already gone over the stroller range, and given my thoughts on them. But there is also a new Infant Carrier too, which might make the strollers more appealing.






Very simliar to the current model, in the sense that the shell itself is the same. But the new features come from a redesigned handle.

Now when I first realised this I thought that's a bit of a cop out, and wondered are there budget cuts at Britax? Did they spend too much money on the stand, or are they still suffering the loss of revenue they were supposed to make on the 'bath' or Safety Carrycot as they call it?

But when you look at what this update has given the old product you have to thunk twice and take the product a bit more seriously!

Not only is there an improved single handed release from the stroller, but there is also now a single handed pivot button. Although I have to say to tooling finish is pretty poor and I hope they think a bit more about the design and injection of it before launch.

But then the most important addition is side impact protection. By means of a half moon that clips up from the lower part of the handle on either side for use in the car, giving further cushioning to the seat in the event of a side impact. The test results are that this simple addition gives 25% better protection than any other infant carrier, and that in my book would make this the only infant carrier worth considering buying!

Design of the product is not stunning, but for me, safety will always come before anything else on a car seat.

There is also good news with regards to compatiblity on strollers, as it will be fitting on the new Silver Cross Surf, also soon on some Mothercare products like the Spin. So I'm not the only person that thinks this carseat is important.

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Monday, 29 March 2010

Harrogate Trade show 2010

Well I've spent the day walking the show, looking at product after product, and I first thought they all just merged into one, as I couldn't find any innovation, no new products, just the same as the last show/stand.

That was until I came across the new Baby Jogger City Select.











Priced roughly £450 for the stand alone stroller, and then if you want to you can buy a second seat unit, or a carrycot coversion kit, or a buggyboard, or adaptors to fit the Maxi Cosi Cabrio.

It's a very versatile stroller, allowing you to have any combination of seats/carrycots/carseats attatched in any position, so allowing you to have either 2 newborns, a newborn and toddler seated on the product, and with them facing either way.

The other great feature is the incorporation of the Baby Jogger fold, simply unclip the secondary lock, then lift up the chassis at it main pivot point and it folds. No messing about with clips and catches all over the product, just as easy as the original mini jogger.




It's bound to be a hit with all parents with more than one child or those that are planning more than one!





The product was constantly been expertly demonstrated by David, with a crowd of people watching, so I'd expect it to be in most independant retailers soon.

Thursday, 25 March 2010

Trade shows

Well with Harrogate this weekend I'm in two minds if to attend?

Yes, Harrogate is the best UK show from my experience, but is it more of a social experience for everyone than an actual business one? I say this as the big Sunday night party is very well attended, everyone is always located nearby, and all new products from the big boys have been seen before last September in Koln.

So from someone in my position or past positions it's not a fair for launches, but maybe for the UK indi retailers it's a more important show, they get to choose and place their orders.

Which I suppose answers my own question, in a way. But then it could be a chance to have some social fun, find a few new contacts, and also blog a few things of products no end user has seen.




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Test

Thought I'd try and test photo uploading on the blog with my phone before I decide if to go to the show this weekend.






So there is the test.

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Monday, 22 March 2010

Trunki Boostapak - pointless product

 Ok, I know its not a stroller, but its still a travel item, so I thought I'd share my thoughts on this ridiculous item, the Trunki Boostapak.



I'd seen this product before the weekend, and had dismissed it as a pointless item, but then the weekend it appeared on the BBC show 'Something for the weekend' in their gadget spot, and I have to say that really wound me up, as its no gadget, and its not a useful item either!

Firstly, lets look at the Unique Selling Point, its a car boost cushion, that is also a rucksack?

"BoostApak is the ideal solution, a spacious, hand-luggage approved rucksack which doubles as a booster seat, perfect for car-pooling and family holidays."

How many parents actually take the booster cushion out of the car? Its one of the most easy items to put in the boot, so there isn't any need to take it out of the car. How hard is it to move a booster cushion from vehicle to vehicle if you are wanting to use it in various cars? Very. So there is no problem to solve, and that is the point that makes this pointless in my opinion.


How many kids actually want to be carrying a rucksack, and if they do, I'm sure its with their favourite character on it if they of the younger age, or by their favourite sports brand or team if they're a bit older, not in something with day glow colours on it, or with ears, so again, fail! I remember been a kid myself, yes it wasn't all that long ago, and I remember the punishment that I used to give my rucksack or bag, it was a portable football, not a car seat, it got kicked, dropped, punished, so how much punishment will this get, and after such punishment will it still perform as a booster cushion? How much has this been tested I wonder?

I'm sorry if this seems like a rant, but I just don't like products that don't have a point, products that say they are there to solve a problem that doesn't exist, products that are over priced, and products which are not as good as items already on the market.

Booster cushions do a basic job, but are not what I would ever choose to use in a car as a parent, as there is no side impact protection, which is where my professional thoughts kick in on this product. As under the draft standard that is in work ECE R44.05 which hopefully soon will be enforced, side impact protection is a must, and will finally remove booster cushions from the market. So why is a company launching a product that will soon be obsolete? Surely they should be aware of up and coming standards as a company, but it seems not, as they wouldn't have invested in a product that is not aimed at new regulations, which then gets me thinking how much do they actually know and understand the car safety market? Would I want to use a product from a company that isn't an expert in car safety? No.

And I also know that my thoughts in relation to booster cushions are those shared by the biggest car seat producing companies, and why they are soon to stop producing these items under their brands due to the fact that they do not offer enough protection to the using child. But Trunki seem to not be thinking about this.

Maybe the section of the BBC show 'Something for the weekend' should be renamed as pointless gimmick items?

I just hope that the new Mission Commander that Trunki is looking to recruit has some experience in developing products that have a point, and that meet current and future standards and regulations.

Thursday, 18 March 2010

Now on Twitter

Finally got myself a Twitter page too, with the hope to get a few blog readers and followers.


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New Britax Display in Mothercare


I've been meaning to post this for a number of weeks now, wrote it all and lost it a few times, so here we go again.

Anyway, there is a dedicated display area in Mothercare for the new stroller range they have launched.

First there is the B-Mobile, a 3 or 4 wheeled product, the 4 wheeler been the new addition. But I'm not totally sure what this product is aiming itself at in the market place, or who? As it isn't a bargain, it doesn't do anything new, and the only things I can see it trying to target is either the M&P Aria, or the Quinny Zapp or the Petite Star Zia. And if this is the case then it fails, as its too BIG!! Its awkward to fold compared to them and again too BIG when folded too!

Then there is the B-Smart, which is essentially a copy of the Vigour +, but don't go thinking it is the award winning Vigour +, its a totally new product, but with no new features, which if I had been spending the time and money on developing a replacement for the Vigour I'd have ensured that it was a move on, a step up the ladder, so that it had something new to offer to the market, or even was keeping up with the market. But no, its just a copy, and the reason for this, basically to try and avoid paying the license payment that Britax were paying on selling the Vigour product, as it wasn't their design. So I guess they'll be expecting the lawyer letter any day soon rather than an uplift in sales on this one.


Then there is a new product called the B-Dual, a Phil & Ted style tandem product, but there is a point of difference, in that both seat units can be used for newborn children unlike the P&T products. Essentially though this product is developed by the Australian arm of Britax, and based on the Strider single pushchair, that was seen briefly over here in Argos, and can now be purchased under the Brio brand. Its a very robust product, so yes that also means heavy, but I'd be confident in the quality of this one, as the Australian arm of Britax is very experienced in strollers unlike the European team. My only concern would be the swivel wheel locks that are positioned in a great place that will be the first thing to hit that door as Mum bashes into it to open it.


But one thing that I did notice when looking at these in Mothercare was that there was a slight difference in colour between the pushchairs and the infant carrier, which most would not spot, but its that kind of attention to detail that is not going to give them a premium brand image on wheels this year, and maybe the Italian fabric house that used to design and select the fabrics might not be the ideal people to use this year?

Wednesday, 9 December 2009

UK Maclaren owners sue

Once again, Maclaren are in the news this morning, with the BBC covering how a group of UK customers are to sue the company.

UK parents to sue Maclaren

For me I just don't get this, they say that they are not after compensation, just recognition that the problem is not caused by themselves operating the product?

But the only way that this can happen is if they allow the child to put their fingers into the side moulding when they are unfolding the product, surely any responsible parent ensures that their child isn't near a product when unfolded? Surely if they read the instructions on the product? As they would find within most instructions that children should be kept clear of any moving parts, and I'd say the whole product is moving during the unfolding process.

This line gets me:

Dr Tomlinson said: "Mother's back was turned at the time and she didn't see it was quite clearly happening when he was playing with the buggy, and when we examined the buggy the tip of the finger fell out so we were in no doubt that the tip had been amputated in the mechanism of the hinge.
How does a mother have her back to a child that is sitting their with its finger in the moulding? Was she stood there behind the stroller, about to unfold it with her head turned the opposite way to her body, in an un-natural stance, not watching the stroller that she was holding onto about to unfold? As the stroller cannot lacerate or remove the tip of a finger unless it is being operated in the unfolding motion.

I guess from my personal view I just can't see why they think they can lay blame on the product, a product that has been in our UK market place for decades, a product which on its own cannot cause this problem, a product that needs someone to operate it to cause this issue, and only causes the issue if the person operating is not paying attention or has not paid attention to the instruction manual, I guess that times have changed since the stroller was launched, a time when we took responsibility for our actions.

I really feel for Maclaren UK today, as I had put in my previous post about this subject, I guess Maclaren USA really didn't see how their reaction to this would effect the UK market place, and its not just Maclaren UK that could see the shockwaves of this, as I for one have defended cases of this happening in some of my previous employers. As many of the other strollers on the UK market place that are essentially Maclaren copies, many carrying the best known brands, all can cause the same issue if used incorrectly.

Wednesday, 11 November 2009

The official response from the BPA

For those that read my previous comments regarding the US Maclaren recall, this is the official statement from the BPA:


General Notification
Please see below the press release sent from the BPA following the recent Maclaren recall in the US:

'BPA Response to recent safety concerns about folding pushchair mechanisms

11 November, UK:

Following recent reports in the national media, The Baby Products Association (BPA) would like to reassure the public about the safety of folding pushchairs together with issuing advice on the safe use of such products

Umbrella buggies are widely used in the UK and across Europe and have to comply with rigorous European safety standards for Nursery Products. All BPA members, comprising of the major brands in the nursery market, which offer such products, are compliant with these safety standards.

These standards take into account the actual use of the pushchair but as with all children’s products, whether household, nursery or toy, the BPA and its members emphasise the need for parents to take extra care when operating any item that has a folding mechanism; similarly to how we take care when closing car doors and securing childrens’ seatbelts.

Michele Bates, Public Relations Officer for the BPA, commented: “The BPA strongly believes there is a dual responsibility between manufacturers and their customers to take the greatest care possible of children. Our members strive to produce high quality, safe products that comply with all relevant industry standards whilst our customers accept the responsibility to safely operate and use those products according to the instructions and guidance. When we both do this successfully we create a safer environment for our children.

The BPA would like to reiterate its full support for Maclaren following the recent media coverage. This support is alongside that of UK Trading standards who have endorsed Maclaren’s excellent safety record. “

The BPA and its members continue to work with all of the industry and standard’s bodies to improve quality and safety of our products to ensure British nursery brands remain the best in the world.'

If you have any queries at all, please do not hesitate to contact me on 0845 456 9570 or email julie@b-p-a.org.

Kind regards

Julie James




11th November 2009




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Tuesday, 10 November 2009

Maclaren US - 1 million strollers recalled.

1 Million Maclaren strollers recalled




Well where to start with this? Maclaren are recalling to repair, lets get that straight first of all, as the term recall here in Europe means you are taking the item back, but in the US they of course like to dramatise things a bit more, and there idea of sending customers a kit out to fit onto their product to improve or change it is called a RECALL. I'm surprised that they haven't actually made it a requirement to put RECALL in capitals to make even more drama out of it. I thought I'd make that clear so that I am not seen to be over selling this news story.

What is the problem?

Some users have reported their child getting their finger trapped in the hinge/elbow joint of the product. Now the only time that this part could be a hazzard is when the product isn't in its errected position, and the pinch that can trap childrens fingers is only caused as the final stage of unfolding the product is completed, as the user pushes down on the main lock at the back. A time when the child isn't in the product, and when a child should be kept away from the product.

Why now?




All of Maclarens products are pretty much based on the original design that was made in 1965, this part has always been present on the product, with a possible pinch area at this point in unfolding it. So why has this suddenly become such a lethal threat to childrens fingers? Have they put some kind of statement in the instructions saying put your child in the product before you've finished unfolding it? Or has common sense become a commodity that is no longer available? Or is it the mind set of the new users of this product that if something goes wrong that its not their fault, and that they should blame the company and sue them?

Are the press building this out to be something more than it actually is? There is a part of this, as at no point have they explained that there is a difference in terms of how recall is used. Do they understand the point at when there is a possible pinch point? No, of course not, where would be the story in that? When you compare the article on the BBC site, and then the notice on the Maclaren website statement you can see facts verses a news story. Although I do have to say that Sky News has a more factual article on the story rather than a drama.

I guess there is a bit of all the things that I have pointed at that cause this to be a news story, the reaction of the US market place compared to the European market, the press, and the users of the product who now take no responsibility for the safety of their child, and the demise of common sense.


Maclaren say that the UK products are not effected, now yes the products are different from each country to comply with ASTM standards in the US and EN1888 for Europe, but this part that is the pinch point that removes fingers is the same around the world, and there are even parts of plenty of other products in the market under other brands that have a similar point, from Mothercare, Mamas and Papas, and Silver Cross that could do the same as the Maclaren product.




So this is where my concerns come in, as surely if Maclaren are reacting to this in one market then surely they should do this world wide? And if Maclaren do, then when do the other companies follow? As I know that at least a couple of other brands have also had similar instances of fingers getting pinched in this point, but they have not accepted it as their fault, as to be fair it isn't their fault if the product isn't used correctly. Do Maclaren understand the implications that their actions could have on the whole world wide stroller market? No they don't, as this could effect everyone, everywhere, in terms of how products are designed, how easy they are to use, and even the cost of products.

What is the magic fix they have come up with? My guess a piece of fabric that fits over the hinge point with velcro, and the implications of this? Well it makes the product harder to fold, all because of some users not taking responsibilty for how they use the product, and the product can obviously still be used without it, but once Maclaren has issued it and included it in their product the end user doesn't have to use it, its just a cover, a cover to ensure that Maclaren don't get any more legal cases brought against them in a market that doesn't accept that if they use something the wrong way that it is their fault.

UPDATE

A new article on the BBC site which is a bit more realistic, and the report on the 1pm news was also more true to real life with interviews with Maclaren users. Just a shame that the demonstration on the BBC is poor, as you don't need to and can't really put the brake on before folding a Maclaren or any other 3D folding stroller like this.

And the BBC thought that the pinch happens when folding the product, which isn't the risk point, its on erecting the product and that final last movement of pushing the main lock down. Which is the only way I can see fingers getting caught if the child trys to climb in too soon or if the parent doesn't realise that they haven't got the main lock engaged, just as I see many stroller users using their strollers on the high street everyday.

Tuesday, 3 November 2009

Bug-a-like seller seems to be taking note

Well I do have to say that it is a bit a shock, well considering the initial response I had from the eBay seller of the illegal Bug-a-like product, but they've been back in contact since my last message to them tell them about test houses and testing that they need to do, and they say they are going to look into it.

Hi ok thankyou i did get in touch today with a few companys bsi standards just got your mail now so will search for the information you have provided in the morning its best to test them for me also then may be i can sell them for more money Thankyou Ian

- miwheels2010
Although I really don't think it is worth their while, as I can't see it passing all the things that it needs to pass, but then on top of this it really won't be long until Bugaboo shut the company down in Germany, and the factory in China for making a product that infringes on patents and design registrations and IP right that Bugaboo hold for their design.

But this still for me doesn't address the car seat that is not a car seat issue that is still supplied with this item, if that was taken out of the package then I would feel much more happier about the safety issue of this item that is being sold to people.

And thats without me even getting started on the state of the factory where this is put together, if there are no thoughts towards copying a protected design, then I doubt there are any regards for workers health and safety, or the age of their workers to produce the product.

Monday, 2 November 2009

Update from eBay seller

Well it took them a few days to get back to me, but maybe they have thought a bit more about what I said to them and how they have a responsibilty to their buyers. But I'm still taking anything that they say to me with a pinch of salt.

Oh and amazing how their spelling has improved, its almost like that are reading this blog.

Hi ok i understand i have bought 20pcs of this stock direct from germany i know they have en1888 cert because they have emailed that to me i bought one pc for £300.00 plus vat i am selling already at a lost no problam if you can direct me in were i can get the remaining stock certifyed from in uk so i can get the uk cert then i would be able to do that i have 12 pcs left if you can help let me know i will get them certified here Thankyou

- miwheels2010

Now I know I would normally get paid for the kind of advice that they want, but for the sake of trying to get these products off the market, or to get some  kind of testing done on them, I thought I'd give them the advantage of my experiences.

Dear miwheels2010,

To be honest its going to cost you more than you are going to make on the products to test them if that is what you were charged.

As for a copy item like that you should not have paid more than £200 per piece.

The two test houses I would use in the UK are SGS in Bradford, or STR near Reading. It will cost you roughly around £300-£500 for testing to BS74509 and confirmation of conformity to EN1888. But on top of this you will need to test that the products fabrics comply to the home furnishing FR regulations, and that the entire product is pthalate free which could cost you roughly another £500 to do.

That is hoping that it passes, as retesting will cost you even more, and disposal of the existing stock that you are holding that doesn't comply.

A fast profit is not easy in baby products, especially not pushchairs. As you also need to offer a 2 year warranty on the goods for repairs.

And also expect to hear from Bugaboo too, as your product infringes their patents and design
.
 I would love to get to see the certificate that they were given by the German company, to know if I have heard of the test house that they have used.

But it shows to me that there is so much to consider when trying to sell pushchairs, and so many fly by night sellers really don't know what they are doing or have to do to ensure they are legal.

Friday, 30 October 2009

Irresponsible sellers of lethal products


Well there was me saying I hadn't had chance to see any new products, but then someone sent me a link to this item currently been sold on eBay in the UK.

Ok, so its not new, its another Bug-a-like I hear you say, well its more than that just that.

Been sold by an irresponsible seller for a start, who is only out to make money, has no idea of regulations, standards, safety or any will to think about the fact that what they are selling is been used by babies and children. Never mind the fact that it infringes on Bugaboo's patents and design registrations, as they are a company that can fight to protect their own product. My fear is with the nieve shoppers that don't know the potential risks that such a product can be to their child for the sake of saving a few pounds.

Well I couldn't just sit back, so I thought I would raise a few questions with the seller/company on eBay:


Dear miwheels2010,

You state that this item conforms to British standards, which standard? Do you have a test certificate? And which test house was it tested in?

In relation to the car seat, which test have you tested this to? And again with which test house?

Also have the fabrics been tested to conform to FR regulations?

I thought these were some simple questions to test the water with the seller, and this was their reply:

Hi yes its the en1888 cert tested in china also have the cert supplied by the german company the car seat has not been tested an it states in the intrction booklet that the car seat is not for use in car. only on the main frame of the stroller can the car seat be used the fabric is fr regulated and also it is fire protected fabric Thankyou

- miwheels2010

So mudling my way through the poor spelling, it wasn't hard to realise that this seller has no morals orconcern for their potential customers. How can they list part of the item as a car seat if it can't be used in a car? I had to write back for more information:


Dear miwheels2010,

A en1888 cert is not a British Standard, its a European standard that it has been tested to, so your listing is misleading, and you have not tested to British Standards.

Which test house has certified this in China?

What is the regulation/standard that you have tested the fabrics to? As the German company will not have done this as its not a European requirement, its only a UK requirement, so I do not believe you.

Why do you call the car seat, a car seat, if it cannot be used in a car? Again very misleading, and potentially dangerous to any child that might be put in a car with your unsafe item.

Everyone wants to make money, but you are making money by putting childrens lives at risk by selling an unsafe item, never mind the fact that it is bound to break any number of patents and design registrations relating to the Bugaboo.

And this was their response to this reply, not even covering all of the questions I raised with them:

ok we will changeit to european standards car seat is listed in its instruction pack an what do you mean i am lieing about the fabric? an if you are so clever why dont you take it up with the company miwheels in germany tnx

- miwheels2010

Can you sense me getting more and more annoyed with them? How dare they not use a spell checker, its no wonder they haven't a clue about pushchair standards and regulations, when they can't even type, how could I have set my bar so high hoping that they might actually care?

Dear miwheels2010,

There is no point taking it up with the German company, as its not a regulation that they need to conform to. It is a regulation that YOU need to conform to as you are the seller in the UK, all responsibility for conformity to UK standards is yours, so if a child is injured by this item or how it is used then it is you that will be prosecuted, not the company in Germany.

Just as the EN1888 certificate is issued to the German company this will not cover you to sell it in the UK, you need to have a certificate with your company name and address on it.

Just because you state in the instructions that it is not to be used in the car is not enough in my opinion, as you are clearly listing it as a car seat. And you can't call something a car seat if it can't be used in a car. You should call it the pointless seat.

You obviously have no idea of the regulations, standards or any desire to protect those that you sell to, or use your product, but I am sure trading standards will be interested.

I've just read the questions at the bottom of his eBay page, yeah ok, I was hoping maybe just a bit too much to see that mine were put up, but the question about if its compatible with the Maxi-Cosi car seat has got to me even more, where they state yes, but it also comes with a car seat!!!

How can people sell products for children and have no concern over the safety?

I hope we can get rid of sellers like this before someone does get hurt.

I'm not expecting another reply from the seller, but I have reported it to eBay, and also asked a friend at a big brand to help get Trading Standards straight onto them as he gets on well with his local officer and can stress how dangerous this is.

Thursday, 29 October 2009

No news is good news

Well I've been quiet I guess updating the blog, but I guess its a bit of the lull before the storm.

All the new products will be hitting the stores soon, and I'm looking forward to getting my hands on them in person without a heavy sales patter on why they are so good.

Also been busy with 'real life' too, which has kind of got in the way of thinking about strollers.

But what I have heard from the UK show in London is that there was an uplift in sales for those that attended the show, and the first day of exhibiting beat the sales for the entire show in Birmingham for some exhibitors. So maybe this will be staying in London from now on. But I think it would be better to be in a personal venue, say Islington where there could be a social side, which is what the industry loves!